After 25 years in the spa and sauna business, Rob Wallace, owner, knows spas inside and out.  He spent his first decade in the business custom building spas from the shell out.  Rob's extensive knowledge and friendly manner help make customers' spa buying experience the way it should be - enjoyable!  Rob and the staff at Penguin present a no-pressure, no-haggle opportunity to carefully evaluate the various models, each with its unique design and features.  "It's fun selling products that people enjoy," Rob says. "Customers have an enjoyable, low key opportunity to discover the perfect spa to fit their lifestyle and we gladly spend time teaching customers all about the operation and care of their purchases and how to get the most enjoyment from them."

    The delivery and installation of every spa is personally arranged by Rob and he normally spends over and hour after the spa is filled and running covering "hands-on" how to properly operate and maintain the new hot tub.
 

    Customer satisfaction is Penguin's top priority and is backed by an exclusive 30 day money-back or exchange "NO REGRETS SATISFACTION GUARANTEE". Penguin's commitment to service extends through the years of spa ownership by helping customers keep their water sparkling and sanitary, by keeping their spa operating efficiently and by always being willing to answer any spa ownership questions they may have.

    Penguin's showroom is located 1/2 block west of the roundabout in historic downtown Okauchee.  Visit http://penguinspa.com and when you stop in the store be sure to mention that you read about Penguin in The Trivia pages - Rob has a special Penguin gift for you!