Aug 1st marked the one year anniversary for
PENGUIN SPA & SAUNA at its new location in Oconomowoc, WI. After 23 years
in the spa and sauna business, Rob Wallace, owner, knows spas inside and
out. He spent his first decade in the business custom building spas from
the shell out. Rob's extensive knowledge and friendly manner help make
customers' spa buying experience at Penguin the way it should be -
enjoyable. Rob and the staff at Penguin present a no-pressure, no-haggle
opportunity to carefully evaluate the various models, each with its unique
design and features. "It's fun selling products that people enjoy," Rob
says. "Customers have an enjoyable, "low key opportunity to discover the
perfect spa to fit their lifestyle." Wet testing various models is an
important key to finding just the right fit for each customer. Rob's wife
Pam agrees. "We gladly spend time teaching customers all about the
operation and care of their purchases and how to get the most enjoyment from
them."
Other members of the Penguin Sales Team
include Julie Bean, Dan Muth, Deb Brown and Bruce Lagerman.
Penguin's policy is to never artificially
inflate prices in order to offer bogus discounts. Customer satisfaction is
their top priority and is backed by an exclusive 30-day money-back or
exchange "NO REGRETS SATISFACTION GUARANTEE". At Penguin, service extends
through the years of spa ownership by helping customers keep their water
sparkling and sanitary, by keeping their spa operating efficiently and by
always being willing to answer any spa ownership questions they may have.
